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Return to shopRefund & Return Policy
Refund & Return Policy
At Shivaro New York, every product is carefully inspected before it leaves our warehouse to ensure the highest quality standards. Please review our policy carefully before placing an order.
All sales are considered final. We do not accept returns, exchanges, or refunds for reasons such as change of mind, incorrect size selection, or personal preference. We encourage customers to review product details and sizing information carefully before completing their purchase.
If you receive an item that is damaged during shipping, defective, or incorrect, please contact our support team within 48 hours of delivery. Include your order number along with clear photos of the item and packaging so our team can review your request and provide an appropriate resolution.
Refunds or replacements, if approved, are issued solely at the discretion of Shivaro New York after our team has completed the verification process. Requests submitted after the required reporting period may not be eligible for review.
If you have any questions regarding your order or this policy, please contact us at support@shivaronewyork.com. Our customer support team will be happy to assist you.